Privacy Policy and Cookies

About "Adwity":

Adwity is a platform owned by Adwity Information Technology Company (LLC), subject to the provisions of Investment Law No. 72 of 2017. It is a technology company that provides technological solutions enabling users to order all their needs from licensed pharmacies, whether medicines or non-medicinal products, online. All products available on the site and application, including medicines and others, are owned by the pharmacies listed on the site and application and are dispensed from pharmacies licensed by the Ministry of Health with a medical prescription from a specialized doctor in cases that require it.

The platform includes a website and an electronic application that works on Android and/or IOS systems, hereinafter referred to as "Adwity/the platform".

Adwity is committed to protecting your personal data. We recommend reading this Privacy Policy and Cookies to better understand the information we collect, how we use it, and with whom we may share it. Additionally, this Privacy Policy and Cookies will provide you with details on how to control the use and disclosure of your information.

This policy applies if you access Adwity via a browser or a mobile phone application.

Definitions: In the application of the provisions of the privacy policy, the following words and phrases shall have the meanings indicated next to each of them:

• Account: Means a unique account created for you to access our services or parts of our services.
• User/You: Means the person who creates an account on the platform in order to access or use Aduity’s services.
• Personal Data: Within the framework of the application of the Egyptian Personal Data Protection Law (Law No. 151 of 2020), it means "any data related to an identified or identifiable natural person, directly or indirectly, by linking this data to any other data by name, or by voice, or by image, or by an identification number, or an identifier online, or any data that identifies the psychological, health, economic, cultural, or social identity."
• Service Provider: Means any natural or legal person who processes data on behalf of Aduity. This term refers to third-party companies or individuals used by Aduity to facilitate services, provide services on behalf of Aduity, or assist Aduity in analyzing how services are used. Within the framework of the application of the Personal Data Protection Law No. 151 of 2020, service providers are considered data processors.
• Usage Data: Refers to data collected automatically, either resulting from the use of the services or from the service infrastructure itself (for example, the duration of the page visit).

Cookies: Small data files placed on your computer or mobile device when you visit a website or use an online service. For example, cookies enable us to recognize and authenticate you and remember your preferences so that we can improve your experience on our websites, among their many uses as we will see later.

What does the Privacy and Cookies Policy cover?

This Privacy and Cookies Policy describes our policies and procedures regarding the collection, use, and disclosure of your personal data when you use our services. It informs you of your privacy rights and how the law protects you.

The Privacy and Cookies Policy covers the information collected by Aduity through the platform and details the personal data we process and collect from website visitors, users who complete the registration form to become members of Aduity, or pharmacies listed on the platform.

By using our services, you agree to the collection and use of data in accordance with this Privacy and Cookies Policy.

What Data We Collect or Receive and How

During your use of our services, Adwiti may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal information may include, but is not limited to: email address, first name and last name, phone number, address, postal code/zip code, city, and usage data.

We collect or receive information in several different ways:

1. Directly from You as a User:

Usage data is collected automatically when using the services. This may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the services via a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, your mobile device's IP address, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the service via a mobile device.

We collect various types of information from you when you provide it directly or when we request it from you. We receive, store, and gather any personal data you provide to us directly through our platform or by any other means, such as emails and phone communications. For example, when you fill out and submit a registration form to become a member of Adwiti, we then receive your contact information including your name, address, email, phone number, and geographic location.

We may also collect information directly from you about others interested in our content or websites. Our websites may include a "send email to a friend" or "share this" feature, which allows someone to email or send content to a third party. If you use this feature, we will use the intended recipient's email address solely for the purpose of sending the relevant content to that person by email. You must never share another person's personal information with others without first obtaining their permission.

2. Third-Party Service Providers and Partners:

We may engage third-party service providers and partners to provide us with information and use publicly available sources to supplement our members' account information to help improve our services. For example:

Supplemental and Third-Party Information: We may collect your personal data or obtain it from third parties who license it to us or otherwise provide it. This may include information provided through phone calls, postal mail, or events from customers or third parties, commercially available sources (e.g., data brokers, data aggregators, public databases, etc.), and from partners or affiliates conducting joint campaigns and initiatives to acquire memberships. For instance, we may contract with a third-party partner or affiliate to contact you via email or phone to determine if you are interested in specific content tailored to your professional interests and/or in becoming a member.

Public Networks and Social Sources: We may collect your personal data or obtain it from publicly accessible sources such as company websites, business directories, or social networking platforms. You can opt-out of information collection and use for targeting advertisements by third parties (such as a social network or advertising platform) by updating your ad settings in your account with the third party or by following the instructions related to tracking technologies described in the section below.

Cookies and Other Tracking Tools:

We use cookies, web beacons, or similar solutions ("tracking technologies") to collect or receive certain information when you visit or use the Adwiti website, read email, or interact with our content. We use cookies and similar tracking technologies to track activity on our services and store certain information to improve and analyze our service. These technologies may include:

Web Beacons:

Certain sections of our services and email messages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow Adwiti, for example, to count users who have visited those pages or opened an email and gather other related website statistics (e.g., recording popularity of a specific section and verifying system integrity).

Cookies:

Cookies are small data files placed on your computer or mobile device when you visit a website or use an online service. For example, cookies enable us to recognize you, authenticate you, and remember your preferences so we can enhance your experience on our websites. They also help us deliver advertisements relevant to your professional interests, provide auditing, research, and aggregated reporting for advertisers, understand and improve our service, and know when content is displayed to you. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. We strongly recommend leaving cookies enabled because cookies allow you to take advantage of some of Adwiti's website features. If you reject or delete cookies, some parts of our site and services may not function properly. Even if you opt-out of cookies or delete them, advertisements may still be displayed to you; however, they will not be tailored to your preferences, usage patterns, or professional interests. By law, we will assume your consent to receive all cookies on our websites through your continued use; otherwise, your acceptance of these cookies through your browser settings or our consent management tool will be considered your consent to use these tracking technologies.

Types of Cookies Used by Adwiti:

1.     Necessary/Essential Cookies (Session Cookies): Essential cookies facilitate the operation of our websites and are necessary to provide you with services available through the core system and enable you to use some of its features. Without these cookies, certain parts of our websites may not function properly. For example, we use essential cookies to help us identify which of our visitors have previously registered to access our services. They also assist in user authentication and preventing fraudulent use of user accounts.

2.     Tracking and Performance Cookies (Persistent Cookies): Performance cookies help us monitor the performance of our platforms and how users interact with them. These cookies collect information such as how often users visit our websites, which pages they visit when they do so, and what other websites they used before coming to our websites, providing us with information that helps improve our websites and services. They are primarily used to track information about website traffic and user interaction with the site. We may also use these cookies to test new pages, features, or functionalities of the website to understand how our users interact with them.

3.     Functional Cookies (Persistent Cookies): Functional cookies gather information about your device and any settings you may configure on our website. They are used to remember your preferences on our websites and to verify your identity. For example, we use functional cookies to recognize your username and password and save them on our websites. With this information, Adwiti can provide you with personalized or enhanced content and services. They allow Adwiti to remember choices you make when using our website, such as remembering login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid requiring you to re-enter your preferences each time you use our site.

4.     Behavioral Advertising Cookies: Adwiti uses behavioral advertising cookies to provide you with specially designed ads that match your interests when you visit websites within and outside our network. Behavioral advertising cookies analyze information related to your interests and browsing history, providing you with ads within and outside our network that align with these interests. Behavioral ads differ from ads you may see when searching for something specific online using a search engine (e.g., Google, Yahoo, Bing) or on a website you visit at a particular time. For example, if you search for products and services related to virtual data center simulation, and a virtual data center simulation provider runs an advertising campaign within our network, you may receive an ad about one of their solutions.

5.     Third-Party Cookies: Adwiti may employ third-party companies and individuals on our website. Adwiti grants these third parties access to specific information to perform specific tasks on behalf of Adwiti. Please note that Adwiti cannot control what these service providers do with these cookies.

6.     Google Universal Analytics Cookies: These cookies are used to collect information about how users use our website. Adwiti uses this information to compile reports and help us improve the site. These cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors came from to the website, and which pages they visited. For more details on the information Google may collect, you can visit the following link: Google Privacy Policies

7.     Analytical Cookies: Analytical cookies are used so that online services can collect information about how people access them - for example, how many users are on the website, how long they stay on the website, and which parts of the website they visit. This is also sometimes known as "web audience measurement."

Why do we collect personal data?

Adwiti collects personal data and may use it (1) to provide you with the best and most beneficial content and services and to offer you opportunities to obtain other services from us and our partners, and to maintain our services, including monitoring the use of our services; (2) to manage your account and register you as a user of Adwiti, the personal data you provide may enable you to access different service functions available to you as a registered user; (3) to provide you with news, special offers, and general information about services and other events similar to those you have already purchased or inquired about unless you have chosen not to receive such information; (4) to contact you by email, phone calls, SMS messages, or similar forms of electronic communication, such as mobile app notifications regarding updates or communications related to contracted functions, products, or services, including security updates when necessary; and (5) to evaluate and determine usage trends, assess the effectiveness of our promotional campaigns, operate our business services, and develop and improve our services to provide you with better content and services relevant to your interests.

What is the legal basis for processing personal data? We only collect and process your personal data as permitted by the Egyptian Personal Data Protection Law issued under Law No. 151 of 2020 (hereinafter referred to as "applicable laws"). Under applicable laws, we may be obliged to secure and maintain technical and organizational measures to protect the security of your data, investigate and report any (suspected) violations of these technical and organizational measures, or comply with legal and regulatory obligations, including, but not limited to, adhering to minimum retention periods for certain types of data and obtaining your explicit consent for processing personal data for one or more specific purposes.

Adwiti undertakes to respect the confidentiality of your personal data and ensure your ability to exercise your rights under applicable laws. You have the following rights regarding your personal data:

• Right of access: Upon request, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data (along with some other details). If you need additional copies, we may need to charge a reasonable fee.
• Right to rectification: If your personal data is inaccurate or incomplete, you have the right to correct or complete it. If we have shared your personal data with others, we will inform them of the correction where possible. Upon request, where possible and lawful, we will also inform you of who we have shared your personal data with so that you can contact them directly.
• Right to erasure: You can request us to delete or remove your personal data in some circumstances, such as when we no longer need it (we may not delete your data when other interests outweigh your right to deletion, for example, if the law requires us to retain it). If we have shared your data with others, we will inform them about the erasure where possible. Upon request, where possible and lawful, we will also inform you of who we have shared your personal data with so that you can contact them directly.
• Right to restrict processing: You can request us to restrict or "block" the processing of your personal data in certain circumstances, such as when you contest the accuracy of that personal data or object to its processing. We will inform you before lifting any restrictions on processing. If we have shared your personal data with others, we will inform them of the restrictions where possible. Upon request, where possible and lawful, we will also inform you of who we have shared your personal data with so that you can contact them directly.
• Right to data portability: You have the right to obtain your personal data that you have consented to provide to us. We will provide your personal data in an organized, commonly used, and machine-readable format. You can reuse it elsewhere.
• Right to object: You can request us at any time to stop processing your personal data, and we will do so if we are processing your personal data for direct marketing purposes or otherwise. However, if we rely on legitimate interest for processing your personal data and have shown compelling legitimate reasons for processing, we may continue.
• Right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawing your consent will not affect the processing of data that has already been processed before we received your withdrawal of consent.

You can exercise your rights of access, rectification, erasure, objection by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will make every effort to respond to you as soon as possible.

Who do we share your information with?

 Adwiti may share your personal information in the following situations:

• With service providers: We may share your personal information with service providers to monitor and analyze the use of our services, process payments, or contact you.
• With payment processors: We may share your personal information with payment processors to process payments. Adwiti does not store or collect your payment card details. This information is provided directly to external payment processors whose use of your personal information is governed by their privacy policies.
• In case of mergers, acquisitions, or asset sales: We may share or transfer your personal information in connection with any merger, sale of Adwiti's assets, financing, or acquisition of all or part of our business or during negotiations related to it.
• With affiliated companies: We may share your information with our affiliated companies, and in such cases, we will require those affiliated companies to respect this privacy policy and policy. Affiliated companies include our parent company and any other subsidiary or joint venture partners or other companies controlled by or under common control with us.

We may share the information we collect in ways you specifically agree to.

Retention of Data:

 According to applicable laws, personal data cannot be retained longer than necessary to achieve the specific purpose. Adwity will retain your personal data (1) as long as necessary for the purposes outlined in this Privacy and Cookie Policy, (2) as long as your account is active or as needed to provide services to our users, and (3) to the extent necessary to comply with our legal obligations (for example, if required to retain your data to comply with applicable laws), resolve disputes, enforce our agreements and legal policies, meet regulatory requirements, prevent fraud and abuse, or enforce this Privacy and Cookie Policy, even if a user cancels their account. Adwity may also retain personal data for a limited period if requested by sovereign authorities.

Adwity will also retain usage data for internal analysis purposes. Generally, usage data is retained for a shorter period, except when it is used to enhance security, improve service functionality, or when legally required to retain such data for longer periods.

How We Protect Your Information: The security of your personal data is important to us, but it's important to note that no method of transmission over the Internet or electronic storage is 100% secure. While Adwity strives to use commercially acceptable means to protect your personal data, absolute security cannot be guaranteed.

Adwity takes data security seriously and has implemented numerous technical, organizational, and administrative measures to protect the personal data it holds. These measures include, but are not limited to, implementing current security technologies and processes to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our security systems include authenticated access to internal databases, regular auditing of operations and procedures, scheduled reviews of comprehensive web security, and use of access restrictions to personal data held by us. Additionally, Adwity uses encryption (HTTPS/TLS) to protect data transmitted to and from our websites.

Data Transfer Limits: Your personal data is processed in Adwity's operating offices and in any other locations where parties involved in processing are located. This means that your personal information may be transferred to - and stored on - computers located outside your country or any other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Under applicable laws and without derogating from this Privacy and Cookie Policy, Adwity may disclose or transfer your personal data in the following circumstances:

• Business Transactions: If Adwity is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will provide notice before transferring your personal data and before it becomes subject to a different Privacy and Cookie Policy.
• Legal Enforcement: Under certain circumstances, Adwity may be required to disclose your personal data if required by law or based on a request or obligation of any competent court, arbitral tribunal, government authority having jurisdiction as mandated by applicable laws.
• Other Legal Requirements: Adwity may disclose your personal data in good faith if such action is necessary to (1) comply with a legal obligation, (2) protect and defend the rights or property of Adwity, (3) prevent or investigate possible wrongdoing in connection with our services, (4) protect the personal safety of users of the services or the public, or (5) protect against legal liability.

Adwity will take all reasonable steps to ensure the secure handling of your personal data in accordance with this Privacy and Cookie Policy, and your personal data will not be transferred to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Children's Privacy: Our services are not directed to children, and we do not knowingly request or collect any personal information from children under the age of 16 without verifiable parental consent. If you are under 18 years of age, you are not permitted to use our websites or services. Parents should be aware that there are parental control tools available online that you can use to prevent children from disclosing information online without parental permission or from accessing harmful materials. If you become aware that a child under the age of 13 has provided us with personal data without consent, please contact us using the information provided below.

Changes to This Privacy and Cookie Policy: Adwity may amend this Privacy and Cookie Policy from time to time. If we make changes to our Privacy and Cookie Policy, we will post these changes along with updating the "Last Updated" date at the top of this policy and notify you via email and/or prominent notice on our services.

We advise you to regularly review this Privacy and Cookie Policy to stay informed of any changes. Where applicable, your continued use of our services or websites or access to content posted on our websites constitutes your acceptance of the modified or amended Privacy and Cookie Policy. If there are any material changes to how we use your personal data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our website.

Contact Us: If you have any questions about this Privacy and Cookie Policy or if you wish to exercise any rights you may have regarding your personal data, you can contact us by visiting this page on our website: www.adwityapp.com. You can also send inquiries regarding this Privacy and Cookie Policy or other privacy-related issues by email : info@adwityapp.com